Reputation Management, Built for SaaS

Get 3X more 5-star reviews

14-Day Free Trial

Trusted by 20+ SaaS products

Start capturing public reviews before product-market fit

If you are still working out the kinks, how are you supposed to start capturing reviews? Well, now you can without worry of low quality, public reviews.

Features

It's reputation management with product
feedback built in - made for SaaS

Powerful, self-serve product to help you drive 5-star reviews, capture feedback, and build trust. Loved by over 20 SaaS businesses.

Capture private feedback

Gather internal feedback at the most opportune times, and only when users are not completely satisfied.

Get public 5-star reviews

If a user is happy, then we will route them to leave a 5-star review on your 3rd party review platform of your choice.

No extra time spent

Set it on autopilot and forget it. Download reports, review analytics, and see the feedback and 5-star reviews come in.

Connect with customers

Be in the know about your customers' needs. Connect with them about what they are struggling with

Keep users on your site

We never route users away from your site - it's simply a popup form that lives on whatever page you chose.

Customizable and bloat-free

Customize your popup widget with your own css, and never slow your site down. Only 2 lines of slick code needed.

Sign up, and add 2 lines of code to your site

Super easy set up. Just add a snippet of code and start capturing 5-star reviews and other feedback on autopilot

Bloat-free, will never slow your product down

Easy to set up in 5 minutes or less

Automate customer feedback while capturing
5-star reviews

Chose the best point to ask for feedback in the user journey

With our exit-intent popup or sidebar widget, choose the best point in the customer journey to ask for feedback

Choose which page to display on

Never bother your users (unless you want to)

Make feedback a positive experience

Chose the best point to ask for feedback in the user journey

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Leverage automation to move fast

Always give customers a human to chat to

Automate customer support and close leads faster

Set the 5* popup to occur at that point

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Leverage automation to move fast

Always give customers a human to chat to

Automate customer support and close leads faster

Chose the best point to ask for feedback in the user journey

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Leverage automation to move fast

Always give customers a human to chat to

Automate customer support and close leads faster

Optionally set an exit-intent popup to occur at that point

Our software allows you to create an exit-intent popup to occur on any page

Only show when your users are leaving the page

Or, only show as a sidebar widget

Never bother your users with another annoying email

Customize with your own CSS

Set the 5* popup to occur at that point

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Leverage automation to move fast

Always give customers a human to chat to

Automate customer support and close leads faster

If a user gives 5 stars, they are asked to leave a public review

Only when a user clicks 5-stars are they asked to leave a 3rd party review

Send them to TrustPilot, G2, Capterra, etc.

If they click less stars, the feedback is internal

Automate 5-star reviews!

Sit back and watch your trust score go up while capturing suscinct feedback

Never request public feedback from those needing help

Leverage automation to move fast

Automate reviews and feedback

Sit back and watch your trust score go up while capturing suscinct feedback

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Leverage automation to move fast

Always give customers a human to chat to

Automate customer support and close leads faster

Pricing

14-Day Free Trial

Startup

Popular

$27 per month

Up to 50 reviews/month

FEATURES

14 Day Free Trial

Basic reporting and analytics

1 individual user

Up to 50 feedback ratings per month

Basic email support

Growth

Popular

$47 per month

Up to 200 reviews/month

FEATURES

14 Day Free Trial

Basic reporting and analytics

1 individual user

Up to 200 feedback ratings per month

Preferred email support

Business

Popular

Popular

$67 per month

Up to 1,000 reviews/month

FEATURES

14 Day Free Trial

1 individual user

Remove TrustLoop branding

Up to 1,000 feedback ratings per month

Basic chat & priority email support

Enterprise

Popular

Contact us

Unlimited reviews/month

FEATURES

Access to advanced features

Plus reporting and analytics

Up to 5 individual users

Unlimited feedback ratings per month

Priority chat & 24/7 email support

Give it a try on our site

See what your customers will experience on our site. Play around with it by changing the review from 1-5 stars and see what happens.

Give it a try on our site

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.