Reputation Management, Built for SaaS
Trusted by 20+ SaaS products
If you are still working out the kinks, how are you supposed to start capturing reviews? Well, now you can without worry of low quality, public reviews.
Features
Powerful, self-serve product to help you drive 5-star reviews, capture feedback, and build trust. Loved by over 20 SaaS businesses.
Capture private feedback
Gather internal feedback at the most opportune times, and only when users are not completely satisfied.
Get public 5-star reviews
If a user is happy, then we will route them to leave a 5-star review on your 3rd party review platform of your choice.
No extra time spent
Set it on autopilot and forget it. Download reports, review analytics, and see the feedback and 5-star reviews come in.
Connect with customers
Be in the know about your customers' needs. Connect with them about what they are struggling with
Keep users on your site
We never route users away from your site - it's simply a popup form that lives on whatever page you chose.
Customizable and bloat-free
Customize your popup widget with your own css, and never slow your site down. Only 2 lines of slick code needed.
Super easy set up. Just add a snippet of code and start capturing 5-star reviews and other feedback on autopilot
Bloat-free, will never slow your product down
Easy to set up in 5 minutes or less
Automate customer feedback while capturing
5-star reviews
With our exit-intent popup or sidebar widget, choose the best point in the customer journey to ask for feedback
Choose which page to display on
Never bother your users (unless you want to)
Make feedback a positive experience
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Leverage automation to move fast
Always give customers a human to chat to
Automate customer support and close leads faster
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Leverage automation to move fast
Always give customers a human to chat to
Automate customer support and close leads faster
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Leverage automation to move fast
Always give customers a human to chat to
Automate customer support and close leads faster
Our software allows you to create an exit-intent popup to occur on any page
Only show when your users are leaving the page
Or, only show as a sidebar widget
Never bother your users with another annoying email
Customize with your own CSS
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Leverage automation to move fast
Always give customers a human to chat to
Automate customer support and close leads faster
Only when a user clicks 5-stars are they asked to leave a 3rd party review
Send them to TrustPilot, G2, Capterra, etc.
If they click less stars, the feedback is internal
Automate 5-star reviews!
Never request public feedback from those needing help
Leverage automation to move fast
Automate reviews and feedback
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Leverage automation to move fast
Always give customers a human to chat to
Automate customer support and close leads faster
Pricing
Startup
Up to 50 reviews/month
FEATURES
14 Day Free Trial
Basic reporting and analytics
1 individual user
Up to 50 feedback ratings per month
Basic email support
Growth
Popular
Up to 200 reviews/month
FEATURES
14 Day Free Trial
Basic reporting and analytics
1 individual user
Up to 200 feedback ratings per month
Preferred email support
Business
Up to 1,000 reviews/month
FEATURES
14 Day Free Trial
1 individual user
Remove TrustLoop branding
Up to 1,000 feedback ratings per month
Basic chat & priority email support
Enterprise
Unlimited reviews/month
FEATURES
Access to advanced features
Plus reporting and analytics
Up to 5 individual users
Unlimited feedback ratings per month
Priority chat & 24/7 email support
See what your customers will experience on our site. Play around with it by changing the review from 1-5 stars and see what happens.
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.