Reputation management, built for SaaS
... while gathering internal feedback from users who aren't ready to leave a 5-star review.
... while gathering internal feedback from users not ready to leave a 5-star review
Trusted by 50+ SaaS Companies
If you are still working out the kinks, how are you supposed to start capturing reviews? Well, now you can without worry of low quality reviews.
Features
Powerful, self-serve product to help you drive 5-star reviews, capture feedback, and build trust. Trusted by over 20 startups.
Capture internal feedback
Gather internal feedback at the most opportune times, and only when users are not completely satisfied.
Get 5-Star Reviews
If a user is happy, then we will route them to leave a 5-star review on your 3rd party review platform of choice.
No extra time spent
Set it on autopilot and forget it. Download reports, review analytics, and see the feedback and 5-star reviews come in.
Connect with customers
Be in the know about your customers' needs. Connect with them about what they are struggling with
Works with the tools you already use
Use tools? Great. We work with all major tools out there -all you need to do is input a snippet of code on the page you want.
Our people make the difference
We’re an extension of your customer service team, and all of our resources are free. Chat to our friendly team 24/7 when you need help.
Super easy set up. Just add a snippet of code and start capturing 5-star reviews and other feedback on autopilot
Bloat-free, will never slow your product down
Easy to set up in 10 minutes or less
Automate customer feedback while capturing
5-star reviews
With our exit-intent popup or sidebar widget, choose the best point in the customer journey to ask for feedback
Choose which page to display on
Never bother your users
Make feedback a positive experience
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Leverage automation to move fast
Always give customers a human to chat to
Automate customer support and close leads faster
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Leverage automation to move fast
Always give customers a human to chat to
Automate customer support and close leads faster
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Leverage automation to move fast
Always give customers a human to chat to
Automate customer support and close leads faster
Our software allows you to create an exit-intent popup to occur on any page
Only show when your users are leaving the page
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Leverage automation to move fast
Always give customers a human to chat to
Automate customer support and close leads faster
Only when a user clicks 5-stars are they asked to leave a 3rd party review
Send them to TrustPilot, G2, Capterra, etc.
If they click less stars, the feedback is internal
Automate 5-star reviews!
Never request public feedback from those needing help
Leverage automation to move fast
Automate reviews and feedback
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Leverage automation to move fast
Always give customers a human to chat to
Automate customer support and close leads faster
Pricing
Trial
Up to 20 feedback interactions total
FEATURES
Access to basic features
Basic reporting and analytics
1 individual user
Up to 20 feedback widget interactions/ratings total
Basic email support
Growth
Popular
Up to 100 feedback interactions/month
FEATURES
Access to basic features
Basic reporting and analytics
1 individual user
Up to 100 feedback interactions per month
Preferred email support
Business
Up to 500 feedback interactions/month
FEATURES
Access to advanced features
Plus reporting & analytics
Up to 3 individual users
Up to 500 feedback interactions per month
Basic chat & priority email support
Enterprise
Unlimited feedback interactions/month
FEATURES
Access to advanced features
Plus reporting and analytics
Up to 10 individual users
Unlimited feedback interactions per month
Priority chat & 24/7 email support
See what your customers will experience on our site. Play around with it by changing the review from 1-5 stars and see what happens.
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.